Frequently Asked Question

How to Cancel Your Account
Last Updated 3 months ago

Cancelling Your Account

Log into your Billing Panel at and you will see the top menu items like so. Click your name in the upper right corner to see a drop down menu. Choose "Cancel My Account"

You will then see this screen:

There are two choices for you as far as cancellation goes.

  1. The first option is to cancel your subscription at the end of the current billing cycle. You will be able to use your email address until the billing cycle is over (either monthly or yearly)
  2. Option two is to cancel immediately. You no longer want your email address at all and want it deleted immediately. Please note there are no refunds for cancelling before the billing cycle is over.
If you need further help or would like to talk to us about why you are cancelling or how to cancel, please open a support ticket and we will be happy to help.

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