Frequently Asked Question

Android Mobile Device Setup
Last Updated 2 months ago

Please remember that android phones and tablets are made by many different manufacturers and can have different looking settings. This setup was the one we had available but yours should be very similar.

When you have your phone or tablet on, please go into your Settings area and then Accounts. You will see something similar to what I have below. Click Add Account.

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Please choose "Email" on this screen:

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When you see the following screen, please choose "Other Providers"


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Enter your email address here:

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Choose IMAP as your account type
(I'm pretty sure you do not want to be downloading all the email off the server to your device through POP)

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Type in your email address password (not the admin or billing password, type in the one for your individual email address)


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The incoming server settings are as follows:

Username: your email address
Password: your email address password
Server: imap.emailarray.com
Port: 993
Security Type: SSL/TLS


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Outgoing Server Settings are as follows:

SMTP Server: smtp.emailarray.com
Port: 465
Security Type: SSL/TLS


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The next screen is account options and they are completely personal so you choose what you want to use:


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You should see a confirmation page like this one when it is done:

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Then you can use your email app to add the account to and check your messages:

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If you have any questions or issues setting up your Android phone, please open a support ticket. We will be happy to help!

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