Frequently Asked Question

IMAP and POP Settings
Last Updated 3 months ago

Here at ILJ Email, we recommend the IMAP protocol but you can also use POP3.

What's the difference? Glad you asked!

When email is sent to your email address, it arrives and is stored safely and securely on our email servers. How you read your email after it arrives varies with your preference. Your email will stay on the server until you remove it. The only way to remove it is to delete it from the server or download it via the POP3 method.

POP3 Method

The POP3 method will download your messages off the server and store it on your computer in whatever program you are using such as Outlook or Thunderbird. You can set your email client to delete messages off the server or to leave a copy there. If you use the POP3 method of retrieving your email and don't leave a copy on the server, you will have it in the program you downloaded it with but you will not be able to access it from another device or webmail. Also, email that you send from your client will not automatically be saved on the server as "sent". POP stands for "Post Office Protocol". You get your mail delivered!

IMAP Method

IMAP means "Internet Message Access Protocol". You interact with your messages while you are online and it syncs with the server so you see the same thing no matter what device or app you are using. If you use the IMAP method of checking your email, it stays on our server and you can look at it with more than one email client. Let's say you want to read your email at home on your desktop and also at work with your laptop or in the grocery store on your phone. If you want to have this convenience, you will need to use the IMAP protocol for checking email. This means that when you use your various apps or programs to view your email, it stays on the server until you delete it. If you check your email at work and decide to keep one and delete one, you will see that reflected in your email app on your phone or at home on your desktop. They all synchronize with the server to show you the most up to ate emails. You delete it on your phone, and it's deleted from the server so that you won't see it on your laptop.

Server and Port Information

This is listed here in case you need to manually put in your servers and ports to check your email in a program or app.

Please always use the secure connections (TLS or SSL) to help protect your privacy.

IMAP Incoming

Encryption Address Ports
NONE 143
TLS 143
SSL 993

POP3 Incoming

Encryption Address Ports
NONE 110
TLS 110
SSL 995

SMTP (Outgoing)

Encryption Address Ports
NONE 25,26,587
TLS 25,26,587
SSL 465

Important! You must enable SMTP Authentication in your email client in order to send out emails.

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